Argh my payroll provider is driving me nuts!!!

What can I do when my payroll provider is driving me nuts?

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At some point in your business, you are going to want to change payroll providers.  It could be because you got big enough to need more payroll services, or you now what to do payroll by location.  Maybe you have a lot of payroll codes.  Maybe you want a faster service or something that talks to your accounting service.  Whatever the reason your bookkeeper can help – but here are things you can think about before jumping to a new provider.

If you want to change payroll providers what should you consider first.

  1. Timing
    1. There are good times and bad times to switch providers.
      1. Switch at calendar year end if at all possible, this will limit T4 issues.
    1. Give yourself enough time – at least a month for setup so that nothing has issues when you run your first payroll.
  2. Options of new providers
    1. There are many providers out there – which one is best for you is based on your business and needs.
    1. Remember sometimes the price of a good payroll software is well worth the cost of fixing issues later.
  3. Things to remember
    1. File your ROE for all employees
      1. There is a ROE code for switching payroll providers – filing now can save hours of headache every time someone leaves for the next year.
    1. Make sure you download all reports and paystubs just incase you need them. If you can get PDF and Excel that might help later if you get a PEIR report.
      1. Employee versions of T4s
      1. T4 summary
      1. Paystubs
      1. PD7A data

Talk to us and we will help you navigate this change.  Having worked with many payroll providers we can help make the transition less painful.


Covid Changes

Covid has changed many things in our world.  The good news is you can get help with your business.


As a bookkeeper I have spent days figuring out what help my clients can apply for.  I can let you know what programs are out there and in some cases whether you might qualify.

Once you do qualify – someone needs to make sure that you are monitoring where the money goes and makes sure that the money is used in ways that are allowed in the programs.  You can not use the loan money for just anything, how are you going to show the CRA auditors that you used the money correctly?  Do you have a system set up to monitor where the money went and how mush you have left to use?  Do you have a plan to pay it back to maximize the benefit (for programs that need to be paid back?)

Note the programs are changing what seems like daily – just because you did not qualify for anything last week does not mean you do not this week.  Here is the government site with the available programs.

CRA Covid updates

If you need help navigating the programs let your bookkeeper know and we will help you figure it out.

We can also help you figure out how to bring employees back after lay off and how to make sure that you are following the rules for lay off, return, and other HR issues regarding Covid and payroll in genneral.


Contact us today.